Please allow at least 1 hour for all email inquiries. In order to deliver the best customer experience, please have your order number ready when inquiring about a specific order (located on the confirmation email).

We want to thank you in advance for contacting us!

Please dont forget to subscribe to our newsletter! We send out the following:

  • Weekly emails with amazing sales and bulk discount offers! These emails are usually only twice per week unless there's really something special going on. Many of our sales are exclusive to email subscribers. 
  • Alerts about exciting new products, but only when they're really special.
  • We currently add products for dispensaries, smoke shops, growers and processors.

General Inquiries:

Customer Orders :

If you have questions about your order, please email and provide us with your order #, first and last name and product name.  Example below:

  1. John Smith
  2. Order #1000
  3. Eyce Puffco Peak Attachment

Customer Service: 800.871.5099

Monday - Friday 8 AM - 6:00 PM PST
El Segundo, CA 90245

COVID-19 & Shipping

Due to the COVID-19 pandemic, several of the communities within the states have imposed restrictions to help in the prevention of spreading the virus.

This impacts the delivery of some shipments and may require additional days for processing orders. If for any reason your shipment is returned to us due to a restriction; you will be responsible for the return shipping charges.